references
Александр Филиппов
19.12.2016
Positives
BEST VALUE FOR PRICE AND QUALITY! The Spa area is beyond praise, the location is the best, the staff is super, the medical sector is the best. Respect and respect!! See you soon!!!Negatives
You can't be good like that!
Наталья Павлова
13.12.2016
Positives
very good room capacity, wonderful swimming pool complex, good medical facilities, beautiful restaurant, friendly hotel and medical center staff.Negatives
constant problems with places in the restaurant for lunch and dinner, I believe that in order to solve this problem, it is necessary either to assign permanent tables to vacationers, or better yet, to extend the time for lunch and dinner from 1.5 hours to 2.5 - 3 hours, as in other worthy sanatoriums KV. I really didn’t like that the waiters, half an hour before the end of the meal time, while people were still eating, began to change the tablecloths and set the tables for the next meal, not allowing vacationers to these places and sending them to the eight-seater tables. Actually, this is a restaurant, not a canteen in a pioneer camp. I think that it is in the organization of meals that the restaurant does not improve. The quality of food preparation is average, in particular the fish was not always well prepared. Small selection of fruits and very few desserts.
Konstantin Agaev
13.12.2016
Positives
Large, clean and comfortable rooms. Excellent bath complex. Delicious, varied menu. Attentive staff at reception and in the restaurant. The rooms are cleaned well and quickly, bed linen is changed frequently. We had a family vacation at the Richmond Hotel for the second time and were very pleased! Fifteen days flew by like one. I didn’t want to leave the hotel at all!Negatives
There is no negativity. Disadvantages: the treatment staff reduces the time of procedures by one or two minutes. Inattentive attitude of medical personnel (after pelotherm they do not wipe the back and lower back from dirt).
Igor Balaban
12.12.2016
Positives
A unique location, thanks to which you are literally saturated with ozone and the smell of the forest. And the remoteness of the sources promotes active pastime and the development of race walking skills. Proper food, attention of the staff, cleanliness and organization, flexible pricing policy set Richmond apart from other similar KV health resorts.Negatives
The negative was present according to individual vacationers, but was not noticed.
Dmity Gudulin
11.12.2016
Positives
Excellent resort for your money. Good quality of treatment and equipment. There are no queues for procedures. There is a mineral spring in the sanatorium itself. Polite and patient staff. A wonderful water complex of 4 saunas, a jacuzzi and a swimming pool was free of charge during our holidays. Decent food quality. There are a lot of different meat dishes, salads, broths and soups served. Always fresh and tasty cheese. Cleanliness and order in the premises. Room cleaning is good. The robes are fresh.Negatives
Dinner starts very early and lasts very little. Just 1.5 hours. You don’t always have time to come back from an excursion. The quality of coffee from the machine in the morning is rather poor. The boiling water for tea from the same machine is not too hot, making it difficult to brew tea.
Maryna Navrotska
07.12.2016
Positives
Special thanks to the “Sanatorium” for a wonderfully organized vacation - the feedback from clients is simply amazing! And I only have the most wonderful impressions and memories about “Richmond” - before I even got back home, I already want to go back there!Negatives
I would like to advise “Richmond” to extend lunch and dinner times, at least by half an hour, and dinner – generally by an hour; Before 19-30 dinner is not convenient - you don’t have time to come running from a walk, much less from an excursion!;))
ANNA MIRZOEVA
28.11.2016
Positives
Excellent location of the hotel, stunning park-forest surrounding it, equipped walking paths. The procedures are clear and well organized. The staff is polite, room cleaning is regular, no complaints. The hotel's big advantage is the swimming pool and sauna complex.
Владимир Киреев
27.11.2016
Positives
We were on vacation in Richmond for the second time. The hotel staff is wonderful and creates a homely atmosphere. The promenade is 1.5 km from the springs, but the hotel has a connected spring, and you can take a walk in the hotel park. We will definitely come again and again.Negatives
There is no negative from rest. if someone goes to look for the negative instead of the positive, he will always find it.
Olga Lisovska
24.11.2016
Positives
We rested and were treated in the Richmond sanatorium for the first time from 02.11. to 22.11. We were very pleased with the organization of treatment, food and the work of the staff. The sanatorium is located in a very beautiful natural park, not far from the city center. The staff is very attentive and friendly. The food is above all praise. -tasty, varied and healthy. There were no problems with the transfer either. Thank you very much for everything! We are thinking of coming several more times and will definitely recommend it to our friends.Negatives
We don't remember anything.
олег крылов
23.11.2016
Positives
I liked everything, great hotel. thank you to the hotel staff for your hospitality
Olga Stezhko
22.11.2016
Positives
Thanks for all! For the pleasure of being with you!!! Kind, sweet, nice people work at the hotel.Negatives
I would like better cleaning of the rooms. And changing the mattresses on the beds to harder ones.
Раиса Балакис
21.11.2016
Positives
Very good SPA centerNegatives
the disadvantage is the lack of drinks at lunch and dinner, paid rescheduling of procedures
валентина лега
19.11.2016
Positives
Very good resort!!! Excellent medical base, cozy rooms, excellent food!! All at the highest level!!
TATIANA KABISHEVA
14.11.2016
Positives
I really liked everything, thank you very much to all the staff at Richmond! We will definitely come again and recommend this sanatorium to relatives and friends!
IAKOV LERNER
14.11.2016
Positives
Everything is just great, except the food and the restaurant in general.Negatives
Very poor restaurant performance. There are constant queues at dinner. Instead of a buffet, they arranged some kind of distribution, like in a cafeteria. The chef doesn't know how to cook meat. When the food runs out, they may not bring more. If you come for dinner not at 6, but at 7, or for breakfast later than 8, you may not find the promised menu and not find a served table. For breakfast, instead of juices, they offer some kind of swill from concentrates diluted with water. The waiters work poorly, sabotage setting clean tables, and are very unfriendly. The restaurant and its staff are not worthy of such a hotel.
Сергей Скородумов
13.11.2016
Positives
Location, treatment, food, rooms - everything is at a high level! A wonderful sanatorium, especially for those who like to walk a lot. A beautiful city, wonderful clean air, healing springs, peace and tranquility!!! I recommend to everyone.Negatives
There are no cons.
Samvel Khanchalyan
13.11.2016
Positives
Park area, which provides an additional opportunity for walks in the fresh air Availability of Russian channels (I would like more) Availability of scales in the room, which is important for those who try to keep in shapeNegatives
Small selection of dietary dishes Small number of towels in the room (especially when you are staying together) Small equipment for the treatment of ENT diseases Lack of slippers in the room
DRUZENKO EVGENII
07.11.2016
Positives
I liked everything. magnificent interiors and furniture. paintings. The work of the staff, medicine, cuisine - everything is at the highest level. Next year I plan to come, only to Richmond.Negatives
There is no negativity.
Марина Антушевич
01.11.2016
Negatives
We booked a non-smoking room with a balcony. Unfortunately, there was smoking on the neighboring balconies, on both sides of our balcony. This was very disturbing, because... all the smoke was coming towards us and we had to close the windows. I would like: 1. For the balcony to be considered an extension of the room and for non-smoking and smoking rooms to be more clearly separated, especially since the architecture of the building allows this. 2. When checking in, warn vacationers that the balcony is an extension of the room.
Viktor Gorokhov
01.11.2016
Positives
I liked and enjoyed the pool, saunas..., the quality examination by doctor Brdlikova Hana and her recommendations. Smooth operation of treatment rooms. Attentive attitude at the reception desk.Negatives
There is no negativity.
Elena Ksenik
31.10.2016
Positives
The treatment is generally good, but it depends on who you go to.Negatives
After the hydroxer, my whole back was red and numb (the doctor said that they gave too many atmospheres). But most of all I was disappointed by the classic massage: 3 massages were scheduled. All three from different people. The first and third were just a waste of money. Even out of politeness you can’t call it a massage, especially in the office by the pool.. that is, you never know who you’ll end up with
Aleksandr Korchenenkov
27.10.2016
Positives
A good hotel, its location is conducive to walking Decent varied cuisine Experienced staff There is no language barrier.Negatives
It is advisable to drink water from wells.
Boris Mastobaev
16.10.2016
Positives
We have been relaxing in this sanatorium for ten years now - everything is always excellent without any complaintsNegatives
No cons, everything is good
Alexander Sommer
11.10.2016
Positives
Everything was wonderful, we were very pleased with both the hotel and the treatment. Very varied and tasty food.Negatives
In the sauna, you need to make stencils on the doors on how to use the sauna correctly, you need to sit on a towel. People don’t know!!!
NATALLIA VASILYEVA
10.10.2016
Positives
Excellent location of the hotel, quality food and treatmentNegatives
Several times there were problems with hot water during procedures. The last procedure simply disappeared because I was leaving on Saturday.
Svetlana Jaanisk
05.10.2016
Positives
We liked everything very much, we will definitely come again and again!
Татьяна Федорова
02.10.2016
Positives
I liked everything, especially the location of the sanatorium, the varied food, the silence in the room.Negatives
The staff is reluctant to change the time of scheduled procedures
Владислав Новосельцев
01.10.2016