Sanatoriums.com Reviews - Page 204

09. 08. 2022

Zanna Saskevica

I recommend

The service not related to air travel is good. But with air travel, we need to reconsider the system and connections with the so-called partner. We never received boarding passes for our return flight from those responsible.

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Answer from sanatoriums.com

Уважаемая Жанна! Благодарим Вас за отзыв. Касательно авиабилетов, мы выслали Вам посадочные талоны за сутки до вылета, как только появилась такая возможность. К сожалению, Вашу просьбу выслать посадочные талоны за 2 недели до вылета мы не могли технически осуществить из-за установленных правил авиаперевозчика. Мы всегда были с Вами на связи и старались подробно объяснить принцип работы авиакомпании, чтобы это не вызывало волнений. Также мы понимали Ваши переживания о сложностях с распечаткой талона, поэтому мы договорились с отелем, чтобы Вам на рецепции их распечатали. Нам очень жаль, что у Вас возникли негативные впечатления.

09. 08. 2022

Olga Rehberger

I recommend

Almost everything went well with Sanatorium.com! We booked a room with a balcony, unfortunately you didn't forward it, so we got a room without a balcony! Booking, transfer and payment went very well!

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Answer from sanatoriums.com

Sehr geehrte Frau Rehberger, vielen Dank für Ihr Feedback. In der Beschreibung des Zimmers gibt es Informationen, dass nur einige Zimmer dieser Kategorie über einen Balkon verfügen. Leider haben wir keine Nachricht von Ihnen über die Wünsche erhalten. Wir hoffen, dass Sie trotz des fehlenden Balkons Ihren Aufenthalt genossen haben. sanatoriums.com

09. 08. 2022

Svetlana Farzatinova

I recommend

This is not the first time we have ordered on this site, everything without problems. We ordered an individual transfer, it turned out cheaper than a hotel transfer. Everything is fine.

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08. 08. 2022

Oleg Bakurov

I recommend

We have been using the sanatoriums.com service for a long time. Everyone is very happy

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08. 08. 2022

Illya Bakurov

I recommend

Service sanatoriums.com. I think it’s excellent. Professional, fast, high quality

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08. 08. 2022

Nelli Popovanelli

I recommend

High level service

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08. 08. 2022

Галина Морозова

I recommend

The service is good, except for the transfer. A transfer was booked, but no one met us at the airport. There was also no return transfer from the resort to the airport.

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08. 08. 2022

Genadij Gavrilov

I recommend

Fine.

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08. 08. 2022

Galina Trenz

I recommend

Thank you. I'm very pleased.

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08. 08. 2022

Vadim Maul

I recommend

The portal is very informative and easy to use!

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08. 08. 2022

Игорь Петров

I recommend

I always book holiday hotels through this site, I would like to wish to expand the possibilities for renting spa hotels in other places. Everything is always clear and precise, thank you very much

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08. 08. 2022

Belina Iolin

I recommend

I have already recommended this sanatorium to many and your website too

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08. 08. 2022

Irma Elenberger

I recommend

I really liked the service, the procedure was clean, cozy, very friendly medical staff

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08. 08. 2022

Bella Raviv

All operators were friendly, patient and accurate... Thank you...

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07. 08. 2022

Olga Kail

I recommend

Great!

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07. 08. 2022

Neonila Dietrich

I recommend

Service is not yet fully developed, improvements are necessary. I will recommend with reservations. 1. There is a form in German, but the booking confirmation is not in German, but in Russian?! 2. There is a telephone number for calls from Germany, but the answer is not in German, but in Ruzzin?! 3. In the DE form there are instructions to pay at the hotel, but then you get a call with instructions to go somewhere else and pay there?! There is also an email in Ruzzish?! 4. You will NOT receive any confirmation of your booking from the hotel. They say you're going to a hotel, but you're not sure whether you'll be accepted. I then asked the hotel myself and received a confirmation. So there are a lot of clues that can be used to raise awareness of fraud in the media. What is this confusion with languages (ruzziish)?! Are German speakers not welcome, but Ruzzish - very welcome?! That's the impression I got. I don't know if English will be better, I'll try it next time.

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Answer from sanatoriums.com

Sehr geehrte Frau Dietrich, Vielen Dank für Ihr Feedback. Ihre Buchungsbestätigung wurde Ihnen automatisch und in deutscher Sprache zugesandt. Wir sind ein internationales Unternehmen und ich entschuldige mich dafür, dass Sie später eine E-Mail von uns auf Russisch erhalten haben. Wir haben Support für Deutschland und deutschsprachige Gäste, aber vielleicht wurde Ihr Anruf aufgrund der hohen Anzahl von Anrufen auf eine andere Leitung umgeleitet. Soweit ich weiß, haben Sie alle Fragen mit Ihren deutschsprachigen Kollegen geklärt. Im Fall des Hotels Thermal mussten wir im Voraus an das Hotel zahlen. Deshalb haben Sie Aufenthalt dann an uns bezahlt. Vielen Dank, dass Sie unsere Dienste trotz Ihrer Zweifel genutzt haben. Ihre Anmerkungen werden wir auf jeden Fall berücksichtigen. sanatoriums.com

07. 08. 2022

Zoya Vander

I recommend

Very professional and responsible good team in sanatoriums.com

07. 08. 2022

Elena Cherevatskaya

I recommend

I am very satisfied with the portal. The booking was problem-free and all my questions were answered competently. Ms. Veronika Klúčovská accompanied us competently from the beginning. Since I plan to visit the Piestany health resort again, I will also use the Sanatoriums.com portal.

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07. 08. 2022

Lev Greenberg

I recommend

OK

07. 08. 2022

Борис Другобицкий

I recommend

There are no complaints about the sanatoriums service. Attentive attitude of employees. Timely and complete answers to questions asked. High-quality transfer organization. The service does an excellent job of organizing holidays in such difficult times.

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07. 08. 2022

Marina Pfeiffer

I recommend

I highly recommend the sanatoriums. com, the best prices and good teamwork.

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07. 08. 2022

Andriy Bogdan

I recommend

The staff is more attentive, interested and escorted to check-in at the hotel!

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06. 08. 2022

Natalia Aizenberg

I recommend

Excellent service, everything is up to standard, wonderfully organized transfer. I contacted her several times with questions and always received answers.

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06. 08. 2022

Roza Kadakova

I recommend

The service is worthy! I had a lot of questions about payment and transfer: they advised me over the phone, everything was clear. The transport arrived on time, the drivers are polite, they don’t smoke in the cabin, they open the doors, put up the steps, lift the suitcases, well done!!!

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06. 08. 2022

Vladimir Kheinman

I recommend

I recommend this site, good guys always answer, excellent technical support, they come back themselves and call back if they couldn’t answer the first time, overall quality is 100% Use it, gentlemen

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