Sanatoriums.com Reviews - Page 344

29. 12. 2019

Alla Lehmann

I recommend

Thanks. Everything is very good

translated by

29. 12. 2019

Svetlana Syzchenko

I do not recommend

It’s convenient to book, although the hotel didn’t inform the hotel of my check-in requests, which was important. They put us in the worst hotel room and said it was because we booked on sanatorium.com and not directly. They didn't want to change the number. They told the hotels that they had not received any requests from the order. I informed the number of the changed card, it turned out that nothing had been changed, there were problems paying. I was not satisfied with the service sanatorium.com

translated by

Answer from sanatoriums.com

Уважаемая Светлана, благодарим Вас за отзыв. Ваши пожелания относительно номера были своевременно переданы в санаторий, мы Вам предоставили в подтверждение нашу переписку. Санаторий выполняет пожелание гостей исходя из возможностей, с нашей стороны было сделано все возможное для удовлетворения Ваших пожеланий. Данные банковской карты были переданы в санаторий сразу после Вашего обращения. Санаторий изначально пробовал снять оплату со старой карты, извинившись, произвел оплату с новой карты. Приносим свои извинения за доставленные неудобства. Будем рады Вам помочь при следующем бронировании.

29. 12. 2019

Dmitri Egorow

I recommend

Booking, confirmation - no problem, fast. Requests are processed within a couple of hours. Respect! Some information about the hotel is outdated, for example the coupon for drinks - they are not in the refrigerator at all.

translated by

Answer from sanatoriums.com

Уважаемый Dmitri Egorow! Благодарим Вас за обратную связь и за указанные неточности. Мы обязательно в ближайшее время обновим информацию на сайте

29. 12. 2019

Резеда Мусеева

I recommend

everything is fine, especially the gift - a trip to Prague

translated by

29. 12. 2019

Ольга Егорова

I recommend

Service at a high level, starting with arrival, doctor's appointment and treatment procedures.

translated by

29. 12. 2019

Konstantin Reichert

I recommend

Professional

translated by

29. 12. 2019

Алина Иванова

Excellent service from junior medical staff, waiters in the restaurant and canteen...

translated by

28. 12. 2019

Татьяна Ухлякова

I recommend

There are complaints from those who sell vouchers.

translated by

Answer from sanatoriums.com

Уважаемая Татьяна, благодарим Вас за отзыв. К сожалению, стоимость была действительно ошибочной, но ситуацию решили в Вашу пользу сотрудники нашей компании. Приносим свои извинения за доставленные неудобства. Будем рады Вам помочь при следующем бронировании

28. 12. 2019

Pinaeva Liudmila

I recommend

I'm very pleased with everything. Thank you for being

translated by

28. 12. 2019

Hartmut Schreiber

I recommend

uncomplicated booking with good and friendly service. Recommended!

translated by

28. 12. 2019

Norbert Klein

I recommend

100% fine. Absolutely fair and with reasonable prices. Uncomplicated online processing. Everything in the spa hotel was as you confirmed to us. It was also unusual that no deposit had to be paid. We can fully recommend your company. As you know, you already have another booking from me (from January 10, 2020 in Lithuania). And it shouldn't be our last booking through you. Thank you.i

translated by

28. 12. 2019

Виталий Морозов

I recommend

Convenient service. It would be nice to be able to adjust your order without canceling your reservation.

translated by

Answer from sanatoriums.com

Добрый день, уважаемый Виталий Морозов! Спасибо за Ваш отзыв! Мы всегда идем навстречу нашим клиентам и стараемся внести корректировки в бронирование без отмены. К сожалению, возникают ситуации, когда нужно аннулировать бронь и сделать новую. Мы всегда готовы помочь и подсказать в таких случаях

28. 12. 2019

Oleg Krasovytskyy

I recommend

Top service

28. 12. 2019

Лариса Дульцева

I recommend

Very good service, everything is very convenient and thoughtful. I've been using this site for several years now and I really like it.

translated by

27. 12. 2019

Joachim Albert

I recommend

The staff tries very hard, although communication is sometimes difficult, especially if you don't speak Slavic. This wasn't a problem for me because I know some Russian and Czech, but my partner, who is Spanish, could barely communicate in English either. The waiters and house staff almost all spoke German, but at the reception they were lost!

translated by

27. 12. 2019

Tatiana Ponomareva

I recommend

Unfortunately, we are forced to anxiously wait for a transfer upon arrival at the airport for more than two hours in the absence of any information regarding the transfer, while the available telephone numbers for half an hour either did not answer at all, or offered to wait with the indication of queue number 1, and then - complete shutdown. In the end, we were able to get through the phone the tenth time, and they kindly offered to wait. But in fact, until the flight from Moscow arrived, no one met us and, as I understand it, was not going to meet us. In this regard, would it really be difficult to inform in advance about such a transfer algorithm, there would be no worries or waste of money on useless connections on the specified phones!

translated by

Answer from sanatoriums.com

Уважаемая Tatiana Ponomareva! Спасибо за оставленный отзыв. Вами был заказан групповой трансфер, который предполагает ожидание до 2-х часов в аэропорту. Мы всегда сообщаем об этом, при заказе трансфера и стараемся сократить время ожидания. Приносим свои извинения, за доставленные неудобства

27. 12. 2019

Виктор Иванович Косинов

I recommend

The service is good. Everything suited me.

translated by

27. 12. 2019

Николай Харламов

I recommend

Everything went perfectly: booking, transfer, excursions.

translated by

27. 12. 2019

Andrii Sulima

I recommend

Thank you for your advice and help, Irena and Valentina. Valentina is a wonderful tour guide.

translated by

27. 12. 2019

Wolfgang Deinzer

I recommend

Everything OK, thanks

translated by

27. 12. 2019

Arnold Thaler

I recommend

Everything fitted.

translated by

27. 12. 2019

Рима Кудрявцева

I recommend

The service is very convenient, works without problems, and quickly responds to all requests.

translated by

26. 12. 2019

Людмила Боронина

I recommend

Quality of services sanatoriums.com. flawless. Everything is clear, without any hiccups, transfer is on time. All emerging issues are resolved promptly. No complaints. I recommend

translated by

26. 12. 2019

Mina Emelcov

I recommend

I want to say Big Thank you. And I've already recommended website, even at the spa hotel.

translated by

26. 12. 2019

Larissa Eremchuk

I recommend

After acquaintance with the website Sanatoriums I plan my treatment and rest only with them!!!! Excellent service!!!

translated by