Sanatoriums.com Reviews - Page 279 - Spa Hotel Booking

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Reviews of sanatoriums.com

Visitors have provided 10601 reviews

Customer feedback not only helps other users make the right choice, but also allows us to see and correct our mistakes. For convenience, we decided to collect a large number of real reviews of sanatoriums.com in one place. If you use our services - do not forget to leave a review, it will definitely appear here, reviews are updated daily!

Guest reviews

28. 06. 2021
Vladimirs Kvasovs
I recommend
An excursion was promised, but it never happened. Although local tour operators conducted excursions
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Answer from

Добрый день! К сожалению из-за карантинных мер, введенных в Друскининкае до 30.06 на данный момент экскурсии не проводятся.

28. 06. 2021
Maria Bigler
I recommend
I'm glad I came across the site. Everything was fine. Thanks!
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28. 06. 2021
Valeri Brechenzer
I recommend
All is well
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27. 06. 2021
Nadja Leinecker
I recommend
Wonderful as always, thank you!
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27. 06. 2021
Valerij Erk
I recommend
Everything was perfectly organized, we were satisfied. Thank you!
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26. 06. 2021
Наталья Яли
I recommend
Everything matched, paid on check-in. Thank you!!!
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25. 06. 2021
Елена Гладышева
I recommend
I have been using the sanatoriums service for many years. com, traveled with him several times to sanatoriums in Italy, the Czech Republic and Hungary and everything was always fine. However, this year, when booking a sanatorium in Kislovodsk, I encountered a very unpleasant problem. I booked the sanatorium 4 months before the trip, and carefully chose the sanatorium based on its needs, location, etc. In the booking confirmation, as always on this service, it was definitely written that the booking is paid for already at the sanatorium. However, literally 3 days before the trip, it turned out that I had to pay for the reservation in advance, no one informed me about this, and the reservation was simply canceled!!! I simply could not imagine that this was possible! It turned out to be impossible to restore the reservation of the chosen spa, but I didn’t want to cancel the trip, so I had to choose one of the sanatoriums in Kislovodsk that were still available at that time. His level left much to be desired...
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Answer from

Уважаемая Елена! Ранее Вами был забронирован санаторий Родник и в брони была указана информация, что Санаторий Родник требует 100% предоплаты с момента оформления бронирования. После оформления бронирования вам на электронную почту, указанную при бронировании, придет счет для оплаты через банк. После бронирования наши менеджеры выслали Вам письмо со счетом на оплату. Поскольку счет не был оплачен, во избежание штрафных санкций, бронь была аннулирована. Нам очень жаль, что Ваш отдых был омрачен.

24. 06. 2021
Peter Prüter
I recommend
Top service, everything worked out perfectly, gladly again.
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24. 06. 2021
Lev Rosenberg
I recommend
Very good
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23. 06. 2021
Artur Reichert
I recommend
Great! We only order from you.
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23. 06. 2021
Zinovy Shnayder
I recommend
Wonderful! We thank our employees from the bottom of our hearts!
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23. 06. 2021
Mark Gerl
I recommend
They will help you, quickly arrange everything and give you a discount.
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22. 06. 2021
Natalia Knaus
I recommend
A large selection of sanatoriums, with detailed descriptions of both the sanatorium itself and the procedures. There are also videos that are also very helpful when choosing a sanatorium. Many thanks to the staff who are always in touch and ready to answer all questions.
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22. 06. 2021
Lidia Törrönen
I recommend
Bad service on your site! Payment for tours for reservations on your website was blocked because all sanatoriums in the Russian Federation were transferred to the MIR card and you did not inform our clients about this in advance!!! We did not have a choice of payment because it is not possible to pay by bank transfer from Finland. Only on the last day of payment did it become clear to us that we could not pay for the reservation with a mastercard - which is advertised on your website. This means you are giving false information to clients - which is completely unacceptable!!!
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Answer from

Уважаемая Лидия. Действительно в рамках программы кешбек была исключена возможность оплатить картой другой платежной системы. Когда Вы обратились к нам, мы сразу Вам ответили, что Вы можете оплатить картой Мир, либо мы Вам можем выслать счет. Счет был отправлен за 20 дней до заезда, также мы Вам продлили сроки оплаты бронирования. Счет был успешно оплачен, о чем мы Вам сразу сообщили. Нам жаль, что у Вас возникли сложности с бронированием.

22. 06. 2021
Irina Nam
I recommend
Everything went super!
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21. 06. 2021
Svetlana Räsänen
I recommend
Everything is very believable!
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21. 06. 2021
Petr Knyazev
I recommend
The highest score: clear, friendly and helpful!!!
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21. 06. 2021
Лидия Игнатьева
I recommend
The service is at a good level in all respects: they provide good information about the sanatoriums, a convenient booking and cancellation scheme, they answer all questions quickly and clearly. This is not the first time we have used this site, and we have never had any problems.
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21. 06. 2021
Renata Vybíralová
disadvantage - communication only in Russian, otherwise fine
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21. 06. 2021
Irina Sandin
I recommend
Thanks for the good support with the order and questions on site.
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21. 06. 2021
Вадим Мащенко
I recommend
The tallest
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21. 06. 2021
Анна Магомедова
I recommend
Service is mediocre.
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Answer from

Уважаемая Анна! Нам очень жаль, если у вас остались какие-то замечания. Будем благодарны, если сообщите нам детали, чтобы мы могли принять меры. Со стороны отелей все услуги и условия были нам подтверждены.

20. 06. 2021
Elena Mayer
I recommend
Are content. We have been in contact by phone, email and WhatsApp. You always get a sufficient answer. Website is very informative and helpful. Booking/reservation simple and unproblematic. Hotel videos are practical.
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20. 06. 2021
Tatiana König
I recommend
Good advice
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20. 06. 2021
Ziva Bigler
I recommend
Thanks a lot! This is my first time using your site, but I will use it regularly from now on. I have already recommended it to a friend. Everything is clear, no problems. Everything was as written, including transfer.
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