Sanatoriums.com Reviews - Page 353 - Spa Hotel Booking
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Reviews of sanatoriums.com

Visitors have provided 10608 reviews

Customer feedback not only helps other users make the right choice, but also allows us to see and correct our mistakes. For convenience, we decided to collect a large number of real reviews of sanatoriums.com in one place. If you use our services - do not forget to leave a review, it will definitely appear here, reviews are updated daily!

Guest reviews

25. 11. 2019
Vitalij Naj
I recommend
Very good...well done...organization 5 stars
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25. 11. 2019
Waldemar Garder
I recommend
Super
25. 11. 2019
Татьяна Севергина
I recommend
After I received an email confirming my reservation, I followed the link, clicking on the “confirm reservation” button and was taken to simply information about my reservation. I checked the dates and the resort and left. Upon arrival at the sanatorium, it turned out that my reservation had been cancelled! How is this even possible? How was I supposed to confirm?? Explain!
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Answer from

Здравствуйте, уважаемая Татьяна! При подтверждении бронирования Вы все правильно сделали. Затруднения возникли в связи с тем, что у Вас было 2 идентичных брони у нас на сайте, номера бронирований 198173029 и 196857579, которые были созданы с разницей в 2 дня. Мы Вас об этом предупредили, и Вами была подтверждена бронь под номером 196857579, также был заказан трансфер, который Вас встретил. Но при поселении в отель Вы показали подтверждение второго бронирования (198173029) которое было аннулировано. Вам был предоставлен номер, согласно забронированной категории

25. 11. 2019
Svetlana Starayeva
I recommend
Thank you. Everything is super organized from the beginning to the end.
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24. 11. 2019
Oksana Burko
I recommend
Thanks for the excellent professional service! Great drivers! I will definitely book next time through your website! I have already recommended this site to many friends.
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24. 11. 2019
Марина Костюкевич
I recommend
This time the service failed. Although I have already traveled with your organization for the 5th time! The drinking course is indicated as an option included in the package. In fact, Pitta water turned out to be paid!
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Answer from

Уважаемая Марина, спасибо за Ваш отзыв. Питьевой курс действительно является опцией, входящий в пакет. Вам, согласно, бронированию, была предоставлена вода из источников, каждый день на протяжении всего Вашего пребывания. Питье воды в городском парке действительно является платным, однако оно не входило в пакет.

24. 11. 2019
Anita Höhle
I recommend
everything was very clean
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24. 11. 2019
Андрей Неруш
I recommend
Upon arrival at Prague airport, we waited almost an hour for the transfer. The start of the holiday was a little spoiled. Many thanks to Alena, tour guide to Prague. A very interesting, entertaining story about the Czech Republic, Prague, etc. We recommend everyone to go on a tour with her. It is clear that the man is very passionate about his work.
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Answer from

Добрый день, уважаемый Андрей! Спасибо Вам за оставленный отзыв и высокую оценку работы нашей компании. Вами был забронирован групповой трансфер из аэропорта Прага, который предусматривает до 2-х часов ожидания в аэропорту. Эта информация указана в подтверждении о заказе трансфера. Нам очень жаль, что этот нюанс оставил у Вас негативные впечатления!

24. 11. 2019
Volodymyr Postrygan
I recommend
I really liked it. Everything worked like clockwork: booking, transfers, and all guarantees (they promised a free one-way transfer and a free excursion to Prague
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24. 11. 2019
Elena Knyazkina
I recommend
Very convenient service: all the information about the hotel’s room stock, procedures and promotions was completely true. Very good transfer from Prague and to Prague (good cars, professional drivers, everything in advance, no rush).
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24. 11. 2019
Валерий Виноградов
I recommend
We were very alarmed by the lack of information about the provision of transport on 11/22. until 11 p.m. The administrator didn’t bother to figure it out and answer us about it.
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Answer from

Добрый день, Валерий! Спасибо за Ваш отзыв, время отправления клиентов мы передаем на рецепцию отеля. Нам очень жаль, что произошла задержка информации о встрече, мы обязательно учтем Ваши замечания!

24. 11. 2019
Elena Strizhenova
I recommend
Excellent service, both in Russia and in Heviz itself
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24. 11. 2019
Swetlana Schaefer
I recommend
Great service. We receive only positive responses to all our wishes.
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24. 11. 2019
Natalia Katyshevskaia
I recommend
Full support of your stay in the sanatorium
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24. 11. 2019
Reinhard Theel
I recommend
They're all very nice. You can feel comfortable.
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24. 11. 2019
Галина Наумова
I recommend
I used the services of the site for the first time. I really liked your work. Everything is clear, understandable. Not a single question of mine was left unanswered. Although there were inaccuracies in them, which changed our plans somewhat. For example, in response to my question when treatment will begin at the Belarus sanatorium in Jurmala, upon arrival on Saturday, they told me it was on Monday. In fact, the doctor’s examination took place on Saturday, and treatment on Sunday. So our plan to spend Sunday in Riga failed, but in general, the work of your site is necessary and useful. Everything happens comfortable and worry-free. Thanks to your entire team!
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Answer from

Уважаемая Галина, благодарим Вас за отзыв, неточность устранили и внесли соответствующие коррективы на сайте. Сожалеем что Вам не удалось побывать в Риге, надеемся что это станет поводом вернуться и мы будем рады Вам помочь при следующем бронировании

24. 11. 2019
Лариса Янгелова
I recommend
Wonderful! Everything is clearly organized, advance information by email, telephone calls, meeting at the airport, coordination of all individual issues. Thank you.
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24. 11. 2019
Swetlana Schumacher
I recommend
I recommend my mother and for everyone between 70-80 years old
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24. 11. 2019
Eugenia Naumen
I recommend
Very good!
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24. 11. 2019
Tatjana Schwarzmann
I recommend
Great site for booking a spa hotel. Prices are lower than others. Fast booking confirmation.
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23. 11. 2019
Liliya Spitsyna
I do not recommend
The rating is unsatisfactory, because instead of 39 procedures promised in the booking, only 18 were officially prescribed, the rest were offered to be purchased, which I basically did not do. They explained this by saying that I bought the ticket at the wrong bureau. I really am your client, because I booked trips to the Czech Republic twice a year and there were never any discrepancies between what was promised and what was received. In addition, everything here was paid in advance. And the accommodation in the room was not comfortable enough: a single room with a double bed. A tiny washbasin, no dressing gowns, a small closet next to the bed, containing everything, including outerwear... There is a refrigerator in the desk, no drawer for papers. The so-called safe in a broken box... I think you can expect a bonus from sanatoriums.com for procedures not provided. With respect to the sanatoriums.com team. Spitsyna Lilia.
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Answer from

Уважаемая Лилия! Приносим наши извинения за негативные впечатления. Хотим сказать, что на сайте указана информация о том, что в лечебный пакет входит 5 процедур в день: 2 основные процедуры, которые назначает врач и 3 дополнительные процедуры (1 процедура питьевого лечения минеральной водой, 1 процедура питьевого лечения травяным чаем, 1 процедура ингаляции в градирнях в весенний и летний сезоны). Дополнительные процедуры не могут быть заменены другими процедурами. К сожалению у нас нет бонусной программы для постоянных клиентов, Вы можете обратиться к нам при следующей бронировании в индивидуальном порядке для рассмотрения вопроса, предоставления бонуса. Подробная информация о номере указана у нас на сайте, также имеется видео и фотоматериал для подробного изучения. Вы всегда можете обратиться к нам по бесплатным каналам связи, наши менеджеры помогут Вам с выбором санатория и категории номера. Будем рады сделать Ваш отдых более комфортным при следующем бронировании!

23. 11. 2019
Лариса Степанова
I recommend
I have been using your services for a long time, there have never been any failures, my family is also your clients and our friends also book through you. Everyone is happy, so I advertise you in every possible way. Thank you!🤝
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23. 11. 2019
Ernest Shvindelman
I recommend
Everything that was promised by the website sanatoriums.com has been fulfilled. We are very pleased with the organization of the holiday.
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23. 11. 2019
Larisa Mamedova
I recommend
Convenient, information is given in a qualified and well-structured manner, fast and detailed feedback. Highly recommend!
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23. 11. 2019
Andrey Soloviev
I recommend
The service is very, very average - for example, in the Czech Republic (Marianske Lazne, Frantiskovy Lazne, Karlovy Vary), in Hungary (Heviz) the level of service is significantly higher, especially in the Czech Republic
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Answer from

Добрый день, уважаемый Андрей Соловьев! Спасибо за Ваш отзыв, мы старались максимально оперативно отвечать на Ваши вопросы. Мы ежедневно работаем над улучшением качества предоставляемых услуг в Пиештянах и на других курортах. Спасибо, что воспользовались услугами нашей компании!