Sanatoriums.com Reviews - Page 276 - Spa Hotel Booking

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Reviews of sanatoriums.com

Visitors have provided 10622 reviews

Customer feedback not only helps other users make the right choice, but also allows us to see and correct our mistakes. For convenience, we decided to collect a large number of real reviews of sanatoriums.com in one place. If you use our services - do not forget to leave a review, it will definitely appear here, reviews are updated daily!

Guest reviews

13. 08. 2021
Zoya Chernjavskij
I recommend
Great service.
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13. 08. 2021
Елена Жарова
I recommend
Satisfactorily. Multiple calls to pay for the trip. At the same time, the sanatorium is not interested in patients who came through sanatoriums.com and paid not directly to the sanatorium.
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Answer from

Добрый день, уважаемая Елена. Выбранный Вами санаторий требует 15% предоплаты с момента оформления бронирования. После оформления бронирования вам на электронную почту, указанную при бронировании, приходит, счет для оплаты через банк. Наши менеджеры могут Вам перезвонить только для уточнения актуальности брони. Если у вас возникают вопросы или пожелания - Вы всегда можете с нами связаться и мы передадим их в санаторий.

13. 08. 2021
Светлана Василёнок
I recommend
Good
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12. 08. 2021
Valentina Ballardt
I recommend
Super Service
12. 08. 2021
Andreas Jaron
I recommend
Everything met expectations.
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12. 08. 2021
Tamara Pushkina
I recommend
The service is at a very high level, there are no comments!
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12. 08. 2021
Римма Акжигитова
I recommend
Fabulous
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11. 08. 2021
Galina Shkolnik
I do not recommend
The service leaves much to be desired. Some promises made when ordering were not fulfilled and the hotel was unable to provide this
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Answer from

Добрый день, уважаемая Галина! Мы перепроверили все письма от Вас и звонки, но к сожалению, не нашли Ваше обращение, которое мы не удовлетворили. Если у Вас остались замечания, Вы можете написать их нам на почту info@sanatoriums.com

10. 08. 2021
Artem Golenev
I do not recommend
The site is generally clear. But I didn’t like the fact that at some stage of communication the operators suddenly stopped picking up the phone and started communicating only by written messages via Viber. I think that this is not only impolite, but also takes more time for both parties to resolve issues.
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Answer from

Уважаемый Артем. К сожалению, во время Ваших повторных обращений линия была перегружена и операторы не могли ответить на звонок. Поскольку Вами было отправлено письменное сообщение в вайбере, менеджеры Вам дали письменный ответ. Если у Вас возникает вопрос, связанный с бронированием, Вы в любое время можете позвонить по номерам, указанным у нас на сайте

10. 08. 2021
Isaak Goldstein
I recommend
The service of the website sanatoriums.com is excellent, we are very satisfied. We used it for the first time and will continue to use it in the future. Although there are some overlaps. Well, for example, we were promised in correspondence a few days before the trip that we would definitely have a packed lunch in our room upon late evening check-in. Of course, none of this happened. No one controls what is promised in correspondence, or they simply do not notify the sanatorium itself about this. Apparently, as always, there is a human factor.
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Answer from

Добрый день, уважаемый Исаак. С нашей стороны были выполнены все обещания. Просьба в отель была передана и мы получили ответ, что отель учтет нашу просьбу. Нам очень жаль, что получилась такая накладка. Наши менеджеры всегда на связи и готовы помочь при возникновении любых вопросов

10. 08. 2021
Mikhail Galski
I recommend
Convenient service. There were no problems.
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09. 08. 2021
Gerhard Packenius
I recommend
Sanatoriums.com is a clear site with reliable information.
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09. 08. 2021
Olga Kitina
I recommend
I would recommend sanatoriums.com, EVERYTHING worked perfectly - from A to Z. Thank you!
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09. 08. 2021
Yanina Petkun
I recommend
Great!!!
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09. 08. 2021
Alina Zhurnya
I recommend
everything is fine!!!
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09. 08. 2021
Fakhraddin Afandiyev
I recommend
Everything is fine, clear and quite informative interface. The main thing is that all the information is reliable, without embellishment.
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09. 08. 2021
Angela Popovici
I recommend
Great
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09. 08. 2021
Liudmila Rocheva
I would like to see which packages include which free procedures
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08. 08. 2021
Vladimir Yakovlev
I recommend
the service is not bad. They don’t know some of the nuances in hotels. Superficially not bad and happy for the price!
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Answer from

Уважаемый Владимир! Мы проверили все Ваши письменные обращения и нам очень жаль, что у Вас остались вопросы. С нашей стороны мы старались выполнить все Ваши просьбы и дать ответы на вопросы.

08. 08. 2021
Nadezhda Krivenko
I recommend
Great
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08. 08. 2021
Alexander Shifrin
I recommend
Everything is good, except for the city tour included in the price, which did not take place... because... The sanatorium conducts only its own paid excursions.
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08. 08. 2021
Friedrich Maier
I recommend
Well done!! Very good help from you in choosing resorts. I wish you success!
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08. 08. 2021
Tatiana Schnell
I recommend
Hello dear employees of “Sanatoriums”! My first trip to the Czech Republic – Marienbad-Hotel Monty, organized by your company, has ended. I thank ALL employees of Sanatoriums for the good organization, quick resolution and complete information on the questions that arose and interested me. Special thanks to Ninel Prishenko.
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08. 08. 2021
Юлия Ставикая
In general, the site works well, I am a long-time customer, and I have not had any negative experiences, because... I traveled abroad. In Russia, there were problems with payment: it was necessary to pay the invoice using details that Raiffeisen Bank did not allow. Only with the arrival of the site representative at the resort, A. Romanenko, was I able to make payment through the terminal.
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08. 08. 2021
Susanne Ferguson
I recommend
Uncomplicated processing of the booking. If I have any questions, I always get a quick answer.
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