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Reviews of sanatoriums.com

Visitors have provided 10608 reviews

Customer feedback not only helps other users make the right choice, but also allows us to see and correct our mistakes. For convenience, we decided to collect a large number of real reviews of sanatoriums.com in one place. If you use our services - do not forget to leave a review, it will definitely appear here, reviews are updated daily!

Guest reviews

20. 03. 2020

Aleksei Makhin

I recommend

"+" We booked the hotel on the website Sanatoriums.com at the "last minute", i.e. just a few days before departure. We had not used this site before and had no personal recommendations, only reviews online, not always positive. Therefore, there were initially some concerns about the site's reliability. However, in vain. Sanatoriums.com fulfilled all the conditions of the pre-order exactly, and also provided a free transfer from Prague airport to the hotel in Karlovy Vary. The staff were attentive to our specific wishes regarding accommodation conditions, transfer time (we did not need a transfer immediately upon arrival of the flight, but 2 hours later) and ensured their implementation. They were always in touch, returned calls and responded to emails on time. Thanks to them. The Sanatoriums.com website itself is easy to use, the information is accessible and understandable, and it’s easy to find. "-" Initially, we tried to make a reservation with prepayment, but due to technical problems with the Internet we were unable to pay within the allotted time (2 hours). After some time, I received an email about the cancellation of the reservation and about the penalty for cancellation. In a telephone conversation, the employee explained that the letter was sent automatically and there was no penalty, but it was unpleasant. I ask the administrators of the website Sanatoriums.com to pay attention to this and correct it.

20. 03. 2020

Валерий Горохов

The price stated in the booking 918 E is less than the actual price charged by the hotel 936 E (even without the resort fee). The promised kettle is missing in the room. There is no sponge or shoe scoop. 42 treatment procedures were promised, but in reality 3 per day for 12 days (Sunday-day off) 36 procedures. When communicating with the manager, they were promised free mud treatments prescribed by the doctor. It turned out that this was not so, they were paid. They also reported that payment for accommodation can be made in Euros, but this is also not the case, which is why I had to overpay another 20 E.

20. 03. 2020

Игорь Семенюта

I recommend

Great.

20. 03. 2020

Natalia Shamonova

I recommend

Great

20. 03. 2020

Алла Германовна Бухарева

I do not recommend

What is the support service worth if it washes its hands of problems when problems arise? Clients are evicted onto the street with fully paid accommodation, food, treatment, and Sanatoriums only promises to find something. And for some reason in KV? Although it was already known that flights from KV were canceled and moved to Prague. We lost the most important final days of treatment. In addition, we are not people of our first youth - I am a doctor with 30 years of experience, my husband is a member of the Union of Journalists, an honored person. Very disappointing and unpleasant. If the hotel has behaved in such an unseemly manner, then the employees responsible for the recreation of compatriots must take all measures to correct the situation. Bukharevs Alla and Boris

20. 03. 2020

Дмитрий Омельченко

I recommend

rating good

20. 03. 2020

Werner Lücking

I recommend

Excellent as always!

20. 03. 2020

Alexander Brudel

I recommend

VERY GOOD!

20. 03. 2020

Ernst Wagner

I recommend

The stay at the Savoy, lovely. There is nothing to complain about in terms of applications and cleanliness, the staff was always friendly and nice. The only thing that could possibly be improved would be the evening menu. I was recommended the hotel and will continue to recommend it. Thanks again for the lovely time.

20. 03. 2020

Aislu Nurmagambetova

The service is good, a glitch occurred in recent days when ordering a transfer, but I understand that this happened due to emergency circumstances. Fortunately, the hotel staff helped to contact you, and everything ended well

20. 03. 2020

Людьмила Турыгина

I recommend

BEYOND ALL PRAISE)))))))))

20. 03. 2020

Светлана Романова

I recommend

Great

19. 03. 2020

Ekaterina Muraveva

I recommend

Excellent All information on the site, videos and the like is true. Thanks for your honesty. Thank you for your constant feedback. Especially during the quarantine period. Great transfer.

19. 03. 2020

Владимир Назаров

I recommend

Good service.

19. 03. 2020

Jörg Busch

I recommend

I am very pleased with the services.

19. 03. 2020

Stanislav Rudkovskii

I recommend

Great

19. 03. 2020

Olga Morsakova

I recommend

Excellent service, everything was on time: transfer to the hotel and to the airport, an excellent excursion to Prague (very competent and interesting guide Eleanor).

19. 03. 2020

Tatiana Amosova

I recommend

Everything is great!!!

19. 03. 2020

Iurii Tcaregorodtcev

I recommend

Good, affordable service.

19. 03. 2020

Norman Spector

The sanatoriums.com service is very professional and obliging. I communicated several times via messages. Everything was done perfectly. The website provided very detailed information about the resort and hotel.

19. 03. 2020

Ella Vainberg

Fine

19. 03. 2020

Татьяна Пахомова

I recommend

They promised slippers in the room, but there weren’t any, so I had to buy them9

19. 03. 2020

Василе Балика

I recommend

Well, I especially note our guide - Alena Reznikova, who accompanied our group from Karlovy Vary to Prague and gave us a wonderful tour of the beautiful city of Prague. Smart, excellent at her job. Bravo to her!!!

19. 03. 2020

Вероника Сопыева

I recommend

Everything is fine. All requests are answered promptly.

19. 03. 2020

Ангелина Косташенко

I recommend

Super, great