Sanatoriums.com Reviews - Page 359

24. 11. 2019

Elena Knyazkina

I recommend

Very convenient service: all the information about the hotel’s room stock, procedures and promotions was completely true. Very good transfer from Prague and to Prague (good cars, professional drivers, everything in advance, no rush).

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24. 11. 2019

Валерий Виноградов

I recommend

We were very alarmed by the lack of information about the provision of transport on 11/22. until 11 p.m. The administrator didn’t bother to figure it out and answer us about it.

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Answer from sanatoriums.com

Добрый день, Валерий! Спасибо за Ваш отзыв, время отправления клиентов мы передаем на рецепцию отеля. Нам очень жаль, что произошла задержка информации о встрече, мы обязательно учтем Ваши замечания!

24. 11. 2019

Elena Strizhenova

I recommend

Excellent service, both in Russia and in Heviz itself

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24. 11. 2019

Swetlana Schaefer

I recommend

Great service. We receive only positive responses to all our wishes.

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24. 11. 2019

Natalia Katyshevskaia

I recommend

Full support of your stay in the sanatorium

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24. 11. 2019

Reinhard Theel

I recommend

They're all very nice. You can feel comfortable.

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24. 11. 2019

Галина Наумова

I recommend

I used the services of the site for the first time. I really liked your work. Everything is clear, understandable. Not a single question of mine was left unanswered. Although there were inaccuracies in them, which changed our plans somewhat. For example, in response to my question when treatment will begin at the Belarus sanatorium in Jurmala, upon arrival on Saturday, they told me it was on Monday. In fact, the doctor’s examination took place on Saturday, and treatment on Sunday. So our plan to spend Sunday in Riga failed, but in general, the work of your site is necessary and useful. Everything happens comfortable and worry-free. Thanks to your entire team!

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Answer from sanatoriums.com

Уважаемая Галина, благодарим Вас за отзыв, неточность устранили и внесли соответствующие коррективы на сайте. Сожалеем что Вам не удалось побывать в Риге, надеемся что это станет поводом вернуться и мы будем рады Вам помочь при следующем бронировании

24. 11. 2019

Лариса Янгелова

I recommend

Wonderful! Everything is clearly organized, advance information by email, telephone calls, meeting at the airport, coordination of all individual issues. Thank you.

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24. 11. 2019

Swetlana Schumacher

I recommend

I recommend my mother and for everyone between 70-80 years old

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24. 11. 2019

Eugenia Naumen

I recommend

Very good!

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24. 11. 2019

Tatjana Schwarzmann

I recommend

Great site for booking a spa hotel. Prices are lower than others. Fast booking confirmation.

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23. 11. 2019

Liliya Spitsyna

I do not recommend

The rating is unsatisfactory, because instead of 39 procedures promised in the booking, only 18 were officially prescribed, the rest were offered to be purchased, which I basically did not do. They explained this by saying that I bought the ticket at the wrong bureau. I really am your client, because I booked trips to the Czech Republic twice a year and there were never any discrepancies between what was promised and what was received. In addition, everything here was paid in advance. And the accommodation in the room was not comfortable enough: a single room with a double bed. A tiny washbasin, no dressing gowns, a small closet next to the bed, containing everything, including outerwear... There is a refrigerator in the desk, no drawer for papers. The so-called safe in a broken box... I think you can expect a bonus from sanatoriums.com for procedures not provided. With respect to the sanatoriums.com team. Spitsyna Lilia.

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Answer from sanatoriums.com

Уважаемая Лилия! Приносим наши извинения за негативные впечатления. Хотим сказать, что на сайте указана информация о том, что в лечебный пакет входит 5 процедур в день: 2 основные процедуры, которые назначает врач и 3 дополнительные процедуры (1 процедура питьевого лечения минеральной водой, 1 процедура питьевого лечения травяным чаем, 1 процедура ингаляции в градирнях в весенний и летний сезоны). Дополнительные процедуры не могут быть заменены другими процедурами. К сожалению у нас нет бонусной программы для постоянных клиентов, Вы можете обратиться к нам при следующей бронировании в индивидуальном порядке для рассмотрения вопроса, предоставления бонуса. Подробная информация о номере указана у нас на сайте, также имеется видео и фотоматериал для подробного изучения. Вы всегда можете обратиться к нам по бесплатным каналам связи, наши менеджеры помогут Вам с выбором санатория и категории номера. Будем рады сделать Ваш отдых более комфортным при следующем бронировании!

23. 11. 2019

Лариса Степанова

I recommend

I have been using your services for a long time, there have never been any failures, my family is also your clients and our friends also book through you. Everyone is happy, so I advertise you in every possible way. Thank you!🤝

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23. 11. 2019

Ernest Shvindelman

I recommend

Everything that was promised by the website sanatoriums.com has been fulfilled. We are very pleased with the organization of the holiday.

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23. 11. 2019

Larisa Mamedova

I recommend

Convenient, information is given in a qualified and well-structured manner, fast and detailed feedback. Highly recommend!

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23. 11. 2019

Andrey Soloviev

I recommend

The service is very, very average - for example, in the Czech Republic (Marianske Lazne, Frantiskovy Lazne, Karlovy Vary), in Hungary (Heviz) the level of service is significantly higher, especially in the Czech Republic

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Answer from sanatoriums.com

Добрый день, уважаемый Андрей Соловьев! Спасибо за Ваш отзыв, мы старались максимально оперативно отвечать на Ваши вопросы. Мы ежедневно работаем над улучшением качества предоставляемых услуг в Пиештянах и на других курортах. Спасибо, что воспользовались услугами нашей компании!

23. 11. 2019

Ольга Каберник

I recommend

I am very pleased that I came to this site. The information is objective, booking is without problems, feedback is clear, I quickly received answers to my questions.

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23. 11. 2019

Людмила Михеева

I recommend

In correspondence with the site they promised treatment and food. In fact, neither one nor the other was provided. Upon check-in, they charged a price higher than what was indicated in the correspondence. They didn’t respond to the letter with complaints about this at all, they ignored it

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23. 11. 2019

Сергей Гончаров

I recommend

everything is convenient and accessible

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23. 11. 2019

Alexander Kufeld

I recommend

An informative site with easy-to-access navigation. The telephone service workers are qualified and friendly. The free trip to Prague with guide Alena Reznikova deserves special praise

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23. 11. 2019

Nadeshda Sargarian

I recommend

There was no offer of a double room for single occupancy at the President on the website, after a short correspondence and telephone conversations, this offer was put on the website and I was able to book the desired type of accommodation.

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23. 11. 2019

Werner Rolf

I was not satisfied with the process this year!!!

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23. 11. 2019

Людмила Караульщикова

I recommend

The work of the site is excellent! All questions were answered calmly and quickly. Everything is clear. Thank you to Svetlana for your patience in dealing with harmful clients. I didn’t like the work of the transfer service: they wrote that they would meet you with a sign, but there was no sign, so there was a misunderstanding with the driver, who called my phone, and he sat down during a long flight.

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Answer from sanatoriums.com

Уважаемая Людмила! Благодарим Вас за высокую оценку работы нашей компании! Такие отзывы помогают нам становиться еще лучше! По поводу встречи в аэропорту, водители всегда встречают клиентов с табличкой на имя и фамилию, указанную в брони трансфера. Мы передали Ваши замечания партнерам по трансферу и приносим свои извинения за неудобства при встрече.

23. 11. 2019

Ivetta Dadayan

I recommend

👍👍👍

22. 11. 2019

Viktoria Schel

I recommend

supper, everything was good

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