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Dear Ulan Alipov, As soon as we received your request for an early check-out from the hotel, we immediately began negotiations with the hotel to accommodate your request. Since you wanted to leave the hotel on the next day of your stay without a compelling reason, the hotel did not agree to recalculate the cost of your stay. The room provided to you corresponded to the description on the website and all services were also provided to you according to the reservation. We were in touch with you all the time and our managers answered all your questions. We also agreed with the hotel to provide an upgraded room for you at the same cost and tried to make your stay as comfortable as possible.
