Sanatoriums.com Reviews - Page 243 - Spa Hotel Booking

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Reviews of sanatoriums.com

Visitors have provided 10692 reviews

Customer feedback not only helps other users make the right choice, but also allows us to see and correct our mistakes. For convenience, we decided to collect a large number of real reviews of sanatoriums.com in one place. If you use our services - do not forget to leave a review, it will definitely appear here, reviews are updated daily!

Guest reviews

29. 12. 2021
Irina Condraciuc
I recommend
Sanatorium.com is always a clear and paid job. Transfer!!!!! I arrive every year and they always meet me and take me on time! Great service!
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29. 12. 2021
Евгения Мишакова
I recommend
I booked a sanatorium on the website, and I didn’t receive a confirmation for several days. I called myself and was assured that everything was fine. I didn’t make any financial reservations and I was worried whether the reservation would be “verbal”? The employee misinformed me, saying that when checking into the sanatorium you need a PCR test. In real life, you need a QR code about vaccination and that’s it. When entering the country, you need both a PCR test and a QR code. And so, there are no complaints.
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Answer from

Добрый день, Уважаемая Евгения! Нам очень жаль, что произошла ошибка. Мы всегда были с Вами на связи и старались Вас проконсультировать по всем вопросам, включая партнерскую программу и условия въезда в страну. За время с момента Вашего бронирования и до заезда в санаторий были изменены правила въезда и пцр тест действительно был не нужен. Приносим свои извинения, за доставленные неприятности!

29. 12. 2021
Halina Ivanova
I recommend
Portal sanatoriums. com deserves the highest praise. This is not the first time I have used it and will continue to use it. Thank you very much for the neat work.
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28. 12. 2021
Hans-Joachim Besing
I recommend
Good service
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27. 12. 2021
Вячеслав Орлюк
I recommend
Everything is fine.
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26. 12. 2021
Dmitriy Bondarew
I recommend
Mixed feelings. On the one hand, the portal has good prices, but on the other hand, there is no service. For example, my email with questions about the hotel and treatment was simply ignored. Information was obtained from other sources.
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Answer from

Добрый день, Уважаемый Дмитрий. Мы проанализировали все запросы, которые были сделаны с электронной почты, указанной в Вашем бронировании, письмо с вопросом об отеле и источниках не было найдено. Наши менеджеры отправляли Вам сообщение с просьбой подтвердить Ваше бронирование и получили от Вас положительный ответ с этого же е-маила. Хотим уточнить, что Вы всегда можете позвонить нам, либо написать в viber либо whatsApp, наши менеджеры с удовольствием Вас проконсультируют.

25. 12. 2021
Liudmila Ginsburg
I recommend
And I wrote everything in the review about Purkyne. More than once I have confessed my “love” for the portal Sanatoriums.com. It is very easy to use, maximum information on each sanatorium anywhere (the list of countries is very extensive), with a detailed description of treatment methods and the sanatorium itself with video. You can read how an open book. Convenient and varied communication with you. I consider your team to be your main advantage - you can always get competent, detailed and timely information on any issue. It is especially valuable that during this difficult period with the pandemic you have taken on additional work with vouchers. There are simply not enough words to express our gratitude to everyone To you! Good luck and success to everyone in the coming New Year! Health and Joy to everyone!
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25. 12. 2021
Iryna Yanishevska
I recommend
excellent!
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25. 12. 2021
Viktor Spasskii
I recommend
Great
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25. 12. 2021
Axana Eckart
I recommend
Gut
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24. 12. 2021
Алла Лисенко
I recommend
Great service.
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24. 12. 2021
Peeter Kutsar
I recommend
Service at the highest level
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24. 12. 2021
Boris Shatnyy
I recommend
Very good service.
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24. 12. 2021
Eduard Lapushner
I recommend
Excellent service with a desire to help always and with everything.
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24. 12. 2021
Azat Agayev
I do not recommend
Workers using the IP telephone communication System pretend to be sitting in the Czech Republic, but in reality they are sitting in Russia or Ukraine and do not have information about the resort, city, and hotels. The service is terrible. I would not recommend your company to any of my friends. Negative feedback about your services
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Answer from

Добрый день, Уважаемый Azat Agayev! Хотим уточнить, что у нас международная компания, поэтому наши сотрудники находятся во многих странах, не только в Ческой Республике. Мы всегда были с Вами на связи и старались ответить на все Ваши вопросы. Также, когда при поселении Вы остались недовольны лечением в отеле, мы помогли Вам забронировать другой отель, который подходил под Ваши требования и вернули деньги за неиспользованные дни проживания. На все Ваши вопросы и просьбы была быстрая реакция с нашей стороны, поэтому нам очень жаль, что у Вас остался негативный осадок о наших услугах.

23. 12. 2021
Rainer Dr. Bommert
I recommend
There was some confusion as the hotel assumed it was just a reservation and not a pre-paid package. This could be avoided if the organizer issued a voucher. Communication is also a bit difficult overall, you get e.g. T. News in Russian and generally quite late; There is no tour guide and the number can only be reached during business hours. In the end everything went according to plan and the transfer was even better and more comfortable than expected.
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Answer from

Sehr geehrter Dr. Bommert, das Hotel hat uns über dieses Missverständnis informiert. Wir und das Hotel entschuldigen uns für die entstandenen Unannehmlichkeiten, ein neuer Mitarbeiter arbeitete an der Rezeption. Wir entschuldigen uns auch dafür, dass unser Kollege Ihnen den ersten Mail auf Russisch geschickt hat. Wie ich sehe, wurde die anschließende Kommunikation mit Ihnen auf Deutsch geführt. Wir danken uns für Ihr Feedback!

23. 12. 2021
Sergej Kartaschow
I recommend
All at the highest level!
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22. 12. 2021
Olga Schweiger
I recommend
Great service, quick answers to questions, professional. When choosing a sanatorium, all diseases are taken into account, a very competent approach. The proposed Transfer works very smoothly, without delays. Well-established work, you can contact us without doubt.
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22. 12. 2021
Olga Malchikov
I recommend
Fine
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21. 12. 2021
Iveta Mukane
I recommend
Wonderful resort and great staff.
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21. 12. 2021
Olga Kaplunova
I recommend
Many thanks to Sanatoriums for the precise organization of our holiday, from booking rooms and meeting us at the airport to delivering us back to the airport. The work of professionals! Clear and quick consultations before the trip - everything creates the mood and encourages a good rest. I will definitely use your service for my next trips. THANK YOU VERY MUCH!
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21. 12. 2021
Marina Semkine
I recommend
Very pleased. Everything is fast. All questions were answered both during the day and in the evening. Thank you
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21. 12. 2021
Anatoly Mikhailovich
I recommend
Sanatoriums service is at a fairly high level. It allows you to choose a sanatorium, clarify details, make a reservation, and, if necessary, cancel the order.
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20. 12. 2021
Bernard Coquet
I recommend
Great
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20. 12. 2021
Olena Khomiva
I recommend
Everything is fine!
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